Capabilities
Skills & Expertise
A comprehensive skill set built over 10+ years across customer experience, social media strategy, team leadership, and business operations.
Microsoft Excel
LinkedIn Skill Assessment Passed
Microsoft PowerPoint
LinkedIn Skill Assessment Passed
LinkedIn Top Voice
39,578 Followers
Customer Experience & Support
Customer Experience ManagementCustomer Service OperationsCustomer SatisfactionCustomer SupportCustomer Relationship Management (CRM)Post-Sales SupportOnline SupportChat SupportTelephone SupportContact CentersClient RelationsClient Services
Social Media & Marketing
Social Media MarketingSocial Media StrategySocial Media CommunicationsLinkedIn MarketingOnline MarketingOnline BrandingBranding & IdentityCommunity ManagementCreative DevelopmentMedia StrategyContent StrategyPublic Relations
Leadership & Management
Team LeadershipSupport ManagementOperations ManagementProject ManagementBusiness ManagementBusiness DevelopmentAccount ManagementAdministrationPlanningSelf-managementMulti-task & Handle High-volume Workloads
Sales & Business
SalesSales ManagementProduct MarketingProduct ManagementMarket ResearchBusiness-to-Business (B2B)Business AdministrationBusiness Communications
Interpersonal & Soft Skills
CommunicationOral CommunicationTeamworkProblem SolvingAnalytical SkillsProject CoordinationFact-checkingEditingOrganization Skills
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointMicrosoft OfficeRespond.ioERP SystemsSQLTableauPythonR (Programming Language)